Tabcat v2 is an updated model with a smaller tag. Both versions function similarly, but they are not cross-compatible; v1 and v2 tags and handsets only work with their matching versions.

Yes, Tabcat uses the 2.45GHz frequency band, which is compatible worldwide and works pretty much anywhere.

No, the v2 tags and handsets are incompatible with older versions. They only work with Tabcats purchased from 2022.

Yes, you can add up to four tags per handset, but ensure they match in version.

Tabcat’s RF technology tags are lightweight, very accurate over short distances, and doesn’t require recharging or subscription fees. Unlike GPS, which may not work well indoors, Tabcat provides effective indoor and outdoor tracking and avoids frequent battery recharges.

No, each tag is uniquely registered to its own handset.

Start by unpacking your Tabcat and reading the instruction manual. Register up to four homing tags on your handset’s buttons, adjust the volume with the left-side button, and use the right-side button to turn the device on and off. Watch our setup video here.

First, register the tag with the handset, then place the tag inside the silicone case. Thread your cat’s collar through both slits on the case. Using the protective case is essential, as it protects the tag from water, scratches, and minor impacts, and helps maintain your warranty.

Place the tag near the handset, remove the battery strip, and listen for two beeps. To register it to button 1, hold the button down for three seconds or until you hear a beep. Repeat the process for each tag with the other available buttons. A video demonstration is available here.

Associate the tag’s beep with treats or food to train your cat. Each button produces a distinct beep, which can help with recognition. After a week or two of giving a treat every time you locate (when they’re inside the house), they’ll associate the beep with a treat when they’re out with many cats learning to respond coming home on their own.

Unregistering removes a tag from the handset so it can be re-registered later to say another handset. Deleting a tag should only be done if the tag is lost, damaged, or stolen, as it may prevent the tag from being re-used

The Tabcat tag itself weighs 6 grams, 0.21 ounces.

TAG SIZE : 3cm (H) x 2cm (W) x 0.9cm (D) / 1.18in (H) x .79in (W) x 0.35in (D)

No, Tabcat’s signal won’t interfere with pet microchips or microchip-activated cat flaps.

We quote a range of 150 metres / 500 feet however there are many instances (clear line of sight) where you can get significantly greater range. Likewise going through doors, walls or other obstructions will reduce the range.

Yes, customers have used Tabcat for other pets like tortoises, chickens, rabbits, ferrets and small dogs.

Tabcat v2 Handset: 1 x CR2032
Tabcat v2 Tags: 2 x SR1130 or GP389 batteries. Silver Oxide gives the best battery life

Remove the silicone case then insert a thin tool at the lanyard hole end in between the split line. Slide around to the middle of the long side. The case will open. Replace the batteries with two SR1130s, positive side up nearest the lanyard hole and face down furthest away from lanyard hole. Snap the case shut securely.

If the Tabcat does not power up, work correctly or lights are faint, replace the battery using 1 x CR2032 placing in the battery compartment ‘+’ side up. Battery cover slides down to open.
Screw on lid ? (Screwdriver packed on right hand side by tags under foam)
Off : Undo screw fully then with back of handset facing down gently pull screw if needed (so it doesn’t catch) and then slide down to open.
On : Put the lid on so only the screw section is just outside the case. With back of handset face down gently pull out screw if needed then slide lid shut and tighten screw. Screw is designed not to come out fully.

Replace batteries every 2-4 months with daily use, or up to once a year with light use. Random beeps or high-pitched sounds indicate low battery.

Every three months, remove the tag from its silicone case to clear out cat hair. Inspect for damage, and use only recommended batteries.

You’ll receive a tracking number upon shipment if you chose priority or tracked delivery. Use the link in your confirmation email to track your order status.

Orders received by 2:00 pm CST (USA) or 2:30 pm GMT (UK) ship the same day. Orders after these cutoffs process the next business day. Full details are on our website.

Your order number is included in the confirmation email sent after purchase.

The user manual can be downloaded here. We recommend reading it before setup.

Yes, we offer a 30-day money-back guarantee on the product cost. Contact Customer Satisfaction, complete a returns form, and return the product in its original packaging.