Delivery Information

For additional security, Tracked and Priority orders may require a signature on delivery. If you are unlikely to be at home when the delivery arrives please consider using your workplace or another address.

Orders to the UK, Europe and Rest of World can only be placed via www.tabcat.com. For orders to the USA only, please visit us.tabcat.com. 

Delivery timescales do not include order processing time. 

All orders received by 14:30 GMT any UK working day, will usually be processed & dispatched on the same day. Orders received after this cut off will usually be processed and dispatched the next UK working day, excluding UK Bank Holidays).
* UK Next Working Day deliveries are not guaranteed next day, due to delays which are out of our control. 
*Working/Business Days are Monday-Friday only. Weekends are not considered working/business days. 

Priority delivery needs to be signed for. Your order can be delivered to any UK address with a Royal Mail Postcode or international address. We cannot deliver to PO Boxes or BFPO addresses, unless you are located in the *UAE.
For deliveries to the Scottish Highlands and Islands, Northern Ireland and other offshore locations our courier delivery service may take longer. Please Note: that when selecting a delivery address, it must be to a full postal address and not to a *PO Box.
We advise you check Royal Mails country guidelines to ensure you have inputted the correct delivery address based on your destination country –  https://www.royalmail.com/sending/international/country-guides.  
*We can not be held responsible for incorrect delivery addresses. Additional courier charges may apply. 

If you wish to cancel your order, you must do so before 13:00 GMT on the same working day that you placed your order. More information can be found on our Shipment Policy page. 

PLEASE NOTE:
Standard Delivery for the UK, Europe & Rest Of The World are fulfilled initially by Royal Mail, and then local national postal services in the country of delivery – No tracking information available.
Tracked Delivery for the UK, Europe & Rest Of The World are fulfilled initially by Royal Mail, and then local national postal services in the country of delivery – Tracking information available.
Priority Delivery for all regions are fulfilled by DHL, with the exception of UK orders which is fulfilled by DPD – Full tracking information provided.
* Delivery timescales are estimates only. Courier delays are out of Loc8tor’s control.

All orders shipping to the USA are fulfilled and processed by our authorised distributors (About-Time Inc.) please visit www.tabcat.com/

For information regarding orders not received or missing items. Please see our Shipment Policy – mytabcat.com/shipment-policy

Custom Charges 

For international customers, please bear in mind that additional local taxes may be charged, should this be the case these will be your responsibility to settle. Loc8tor is not able to make any payment on your behalf and this may cause a delay in the delivery of your order.

From 1st January 2021, EU Customs Import and Duty charges will apply due to BREXIT. Please note we are not responsible for this, and payment has to be made directly to your local authority or courier.
Depending on your destination country and order total, Loc8tor Ltd will charge you Value Added Tax (VAT/TAX) and declare this as Sales/Product Tax to your local customs (Paid under IOSS).  Please note that this payment is separate from Import Tax, which you must pay directly to your local authorities.
Loc8tor collects Sales/Product Tax. Customs charge Import Tax. Your Loc8tor invoice will show Sales/Product Tax only. Import Tax has not been collected or paid. 

Delays

  * From 1st January 2021, EU Customs Import and Duty charges will apply due to BREXIT. This could cause a delay with receiving your order. Customs may request Import Taxes, which you must pay directly to your local authorities. 
Loc8tor collects Sales Tax, Customs charge Import Tax.

* Royal Mail International delivery delays (Tracked and Standard Delivery only).  – Check Royal Mail website for service updates.